[tryton] Unable to process a confirmed sale.

[Christophe Crier]

Hello,

We made a sale without product (just fill in the information requested:
description, quantity, price, etc.).
We confirmed this sale.
But unable to process it because the account has not been completed.

If I understand our exchanges in the IRC the only way out of the blocking is
to use a SQL request to cancel the sale.

To avoid this reproducing is kind of blocking I think it would be necessary to
test the presence of the account before the confirmation, what do you think?

Regard.

[Sergi Almacellas Abellana]

Post by Christophe Crier
Hello,
description, quantity, price, etc.).
We confirmed this sale.
But unable to process it because the account has not been completed.
If I understand our exchanges in the IRC the only way out of the blocking is
to use a SQL request to cancel the sale.
To avoid this reproducing is kind of blocking I think it would be necessary to
test the presence of the account before the confirmation, what do you think?

This can be fixed by defining the default receivable account for
products or categories. This account will be picked for sales without
product.

This account can be set in the accounting configuration.

Hope it helps.

[Christophe Crier]

Post by Sergi Almacellas Abellana
This can be fixed by defining the default receivable account for
products or categories. This account will be picked for sales without
product.

Thank you Sergi, I forgot that point.

Regard.